Taylor Company overcomes legacy software hurdle with TASKING support to ensure project continuity and customer confidence

With rapid sup­port and a tai­lored solu­tion, TASKING helped Tay­lor Com­pa­ny resolve a crit­i­cal com­pat­i­bil­i­ty issue, safe­guard oper­a­tions, and rein­force cus­tomer trust.

What is it about

Help­ing Tay­lor Com­pa­ny ensure soft­ware con­ti­nu­ity, over­come crit­i­cal com­pat­i­bil­i­ty chal­lenges, and keep cus­tomer projects on track with
TASKING’s reli­able sup­port.

A Global Leader in Foodservice Equipment

Tay­lor Com­pa­ny, found­ed in 1926 and now part of the Mid­dle­by Cor­po­ra­tion, has built a glob­al rep­u­ta­tion for its com­mer­cial food­ser­vice equipment—from soft-serve ice cream machines and frozen bev­er­age dis­pensers to grills and milk­shake mak­ers. Head­quar­tered in Rock­ton, Illi­nois, Tay­lor serves cus­tomers in more than 125 coun­tries through a world­wide dis­trib­u­tor net­work.

When Legacy Meets Modernization

As the com­pa­ny con­tin­ues to mod­ern­ize its process­es and main­tain lega­cy sys­tems that sup­port long-stand­ing prod­uct lines, the engi­neer­ing team faced the grow­ing chal­lenge of ensur­ing soft­ware con­ti­nu­ity across evolv­ing hard­ware plat­forms. This became espe­cial­ly crit­i­cal dur­ing a recent hard­ware refresh, where com­pat­i­bil­i­ty issues threat­ened to dis­rupt ongo­ing develop­ment and delay deliv­ery for an impor­tant cus­tomer project.

Swift Support, Lasting Impact

Tay­lor Com­pa­ny turned to TASKING’s ded­i­cat­ed cus­tomer sup­port team for assis­tance. The team respond­ed quick­ly and pro­vid­ed a tai­lored setup workaround that restored com­pat­i­bil­i­ty of the TASKING C196/296 com­pil­er with the new 64-bit oper­at­ing envi­ron­ment. This swift inter­ven­tion ensured that Taylor’s engi­neers could con­tin­ue their work with­out inter­rup­tion, keep­ing the crit­i­cal project on track.

Ensuring Continuity and Confidence

With TASKING’s rapid sup­port, Tay­lor Com­pa­ny suc­cess­ful­ly resolved the com­pat­i­bil­i­ty chal­lenge and kept their crit­i­cal project on sched­ule. This not only safe­guard­ed busi­ness con­ti­nu­ity but also rein­forced cus­tomer con­fi­dence by ensur­ing time­ly deliv­ery and main­tain­ing high ser­vice stan­dards.

“TASKING proved to be a reli­able part­ner in resolv­ing our tech­ni­cal chal­lenge.
Their quick response and exper­tise enabled us to meet a vital cus­tomer dead­line
and rein­forced our con­fi­dence in their ongo­ing sup­port.”

— Mr. George Hansen, Con­trols Engi­neer, Tay­lor Com­pa­ny

Future Outlook

Tay­lor Com­pa­ny sees strong poten­tial to con­tin­ue its col­lab­o­ra­tion with TASKING, par­tic­u­lar­ly in ensur­ing long-term sup­port for lega­cy sys­tems while explor­ing oppor­tu­ni­ties to adopt mod­ern embed­ded develop­ment solu­tions. Look­ing ahead, the com­pa­ny is open to lever­ag­ing TASKING’s exper­tise in areas such as func­tion­al safe­ty, sys­tem reli­a­bil­i­ty, and advanced tech­nolo­gies to sup­port future inno­va­tion in their prod­ucts and process­es.


Curious what this could look like for you? Great results start with the right tools.

Let’s explore how TASKING can sup­port your next project and make your next step eas­i­er.

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